- 24/7/365 monitoring of all servers and network devices
- Updates, maintenance and monitoring of server infrastructure along with Backup system monitoring and remote validation
- Network monitoring and maintenance for all switches, routers and firewalls
- Virtual CIO services to provide long term planning, business reviews and assist with
- technology roadmap decisions & recommendations
- Vendor Liaison Services – we contact and work with your 3rd party technology vendors on your behalf (Comcast, Verizon etc)
- Purchasing & Procurement – full access to our procurement team for purchase of hardware/software/network equipment
- 24/7 Monitoring of all workstations/laptops
- Critical & security patch management
- Nightly disk cleanup and cache removal
- Virus and spyware updates & scheduled security scans
- Free unlimited Helpdesk and Remote Support
- Inlcudes all “Enterprise” services
- Monthly proactive white glove service visit from a technican
- Desk-to-desk check-in’s with all users
- In-person inspection and maintenance of all datacenter assets
- Private Cloud Implementation Services
- Hyper-converged Solutions & VMWare
- Never-down High Availability Computing Clusters
- Flash boot and instant server recovery on premise and cloud
- Office 365 plans
- DNS and Web Hosting Services and Monitoring
- Domain Registration Services
- Off-Site Data Backup
- Disaster Recovery as a Service
- SPAM filtering
- Desktop as a Service (DaaS)
- Collocation Services
